Krystal Westmoreland

What Drives Me?

My passion lies in crafting narratives that resonate deeply with the heart while also propelling strategic business outcomes. Whether it’s a captivating brand story or a compelling campaign, I thrive on weaving words into magic.

A Diverse Journey

From the fast-paced world of sales to the intricate dance of finance, and even the adrenaline rush of transportation, I’ve worn many hats. But it’s my stint in customer service that truly shaped me. Empathy became my compass, and growth my north star.

The Strategic Thinker

As a strategic thinker, I relish dissecting customer challenges. It’s like solving a puzzle—one tailored solution at a time. My secret sauce? A dash of accountability and an eagle eye for detail. Because every goal deserves not just achievement but excellence.

Redefining Customer Service

I’m on a mission to redefine customer service. How? By blending my love for writing and design. Together, they create unforgettable experiences—ones that linger long after the last click.

Educational Credentials:

• MBA: Sales Management/Business Development & Project Management - University of Houston - Downtown Marilyn Davies College of Business

• BS: Interdisciplinary Studies/Management Minor - University of Houston - Downtown

Certifications:

• Graduate Certificate: Sales Management/Business Development & Project Management - University of Houston - Downtown Marilyn Davies College of Business

• Content Marketing Certification - HubSpot Academy

• Hootsuite Platform Certification - Hootsuite Academy

• Social Marketing Certification - Hootsuite Academy

• Sales Enablement Certification - HubSpot Academy

• Inbound Marketing Certification - HubSpot Academy

• Digital Marketing Certification - HubSpot Academy